Refund policy

Last updated: June 18, 2026

This Return & Refund Policy (“Policy”) applies to all purchases made through our website. By placing an order, you agree to the terms outlined below.

1. No Refund Policy (Except for Defective Items)

All sales are final. We do not offer refunds, returns, or exchanges unless the item received is defective or damaged upon arrival.

All products are carefully inspected prior to shipment to ensure quality and accuracy.

2. Eligibility for Returns (Defective or Damaged Items Only)

To be eligible for a return or exchange, you must meet all of the following conditions:

  • The item is defective or damaged upon receipt
  • You contact us within 7 days of delivery
  • The item is unused and in the same condition as received
  • The item is returned in its original packaging

We reserve the right to deny any return that does not meet these conditions.

3. Return Process

To initiate a return, you must contact us at:
darieb.business@gmail.com

Include the following:

  • Order number
  • Description of the issue
  • Clear photo evidence of the defect or damage

If your request is approved, we will provide you with the return instructions and shipping address.

Returns sent without prior authorization will not be accepted.

4. Refunds (If Approved)

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original method of payment
  • Processing times may vary depending on your bank or payment provider

We are not responsible for delays caused by financial institutions.

5. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again
  2. Contact your credit card company
  3. Contact your bank

If the issue persists, please contact us at:
darieb.business@gmail.com

6. Exchanges

We only replace items if they are defective or damaged. Exchanges are limited to the same item only and are subject to product availability.

7. Order Cancellations

Orders cannot be canceled once they have been placed. Please ensure all order details are correct before completing your purchase.

8. Return Shipping

  • Customers are responsible for all return shipping costs unless otherwise required by law
  • Original shipping costs are non-refundable
  • If a refund is issued, return shipping costs may be deducted from the refund

We recommend using a trackable shipping service and purchasing shipping insurance for items over $35. We are not responsible for lost or damaged return shipments.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our products or inability to use them.

10. Chargebacks & Disputes

By making a purchase, you agree to contact us first to resolve any issues before initiating a chargeback or dispute with your payment provider.

We reserve the right to dispute any chargeback that violates this Policy.

11. Policy Updates

We reserve the right to update or modify this Policy at any time without prior notice. Changes will take effect immediately upon posting on this page.

12. Contact Information

For any questions regarding this Policy, please contact us at:
Email: darieb.business@gmail.com